Our courses are available 24/7, all year round — so you can log in anytime to study, complete lessons, or manage your account at your own pace.

If you don’t pass the course, you can restart it for free. Your answers will be reset, but all your progress, time spent, and achievements will remain saved.

Try clearing your browser’s temporary internet files, then log out and sign back into our website. Did that resolve the issue? If not, send us a message — we can fix it on our end. There are background timers in addition to the one on your screen, and occasionally that display timer may glitch.

No. Your progress is automatically saved after every answer, every page view, and multiple times in between. Whether you log in for one minute or eight hours, your work is always preserved. We understand that life is unpredictable — our courses are designed to fit your schedule, no matter how often you need to pause and return.